/  General terms of Sale

LEGAL INFORMATION

Visitors to the website are informed of the following legal information:

Social reason

The site www.barokela.es (hereinafter “WEB”) is a domain registered by Antonia Pereda Rámila (hereinafter, “OKELA”), with C.I. F 14948165-M and registered office in Calle Maestro Garcia Rivero 8, 48011 Bilbao in the province of Vizcaya.
Customer service for any information, questions or advice, you can contact us in the following ways:

    • By e-mail okelabilbao@barokela.com
    • By mail  at the following address: Calle Maestro Garcia Rivero 8, 48011 Vizcaya
    • By phone: 94 4415937


GENERAL TERMS OF SALE

These conditions of sale regulate the sales of the products of our WEB page. Any person who is going to place his/her order through the WEB can accede to the present general conditions of sale.

Making an order fully entails the buyer’s accession to these terms of sale.

Object

The WEBSITE offers users the possibility to make online orders of prepared food from the bar Okela in accordance with the general conditions indicated here.

Your data and visits to this website

The information or personal data you provide will be treated in accordance with the provisions of the Privacy Policy. By using this website you consent to the treatment of such information and data and declare that all the information or data you provide is truthful and correspond to the reality.

Your account

The client will be responsible for the data included in the creation of the account and its veracity. It is also the responsibility of the client to maintain the confidentiality of the data and password assigned to his account and to avoid any unauthorized use of the same. It is the responsibility of the customer to keep the password and any fraudulent use that may be made from it because of failures in the custody.

The OKELA reserves the right to cancel accounts or orders when there are doubts about the veracity of the data included in the accounts of users or orders or when you have knowledge of the use of personal data for fraudulent purposes.

Use and access to the Web

The OKELA will make the best efforts to guarantee access to the website and its operation on a permanent basis. However, by the nature of the medium, such access cannot be guaranteed in a total way and the web may be temporarily suspended or restricted without prior notice.

By using this WEBSITE and placing orders through it you agree to:

  • Make use of this web page only to make queries or orders legally valid.
  • Do not make any false or fraudulent orders. If it was reasonably considered that such an order has been made, we will be authorized to cancel it and inform the relevant authorities.
  • Provide us with your email address and other contact information in a truthful and accurate way. You also agree that we may make use of this information to contact you if necessary (see Privacy Policy)
  • If you do not provide us with all the information we need, we will not be able to order.

By making an order through this WEBSITE, you declare to be over 18 years of age and have legal capacity to hold contracts.

Use license

The texts, images, icons and other elements of the Web are the property of the owner of the website being prohibited their total or partial reproduction without express authorisation.

Contract

The finalization of the process of purchase and payment of the same by means of accepted payments implies the acceptance of these conditions and the signature of a supply contract with the owner of the WEB.

The Order and delivery form

There is no minimum amount to place an order on the WEB.

When you confirm your order by clicking on the “Finish” button, you agree to accept it, and you must accept it in turn to be properly cursed in accordance with these Terms of sale.

In the last step of the purchase you will choose the day and time when you can go through the OKELA to pick up your order. No shipments will be made at home, the only option to pick up the order will be at the establishment in approximate time and day selected above. The selection of the day will be with at least 24 hours in advance, the system does not allow to choose to place an order and to collect it the same day. For special orders and deliveries you can contact us and we will manage it in a personalized way

You will receive a detailed email to your email address, which will indicate the exact amount, order and delivery terms (time and day).

Price and Availability

All prices proposed in this WEBSITE are limited to Spanish territory, are indicated in euros and include VAT, unless otherwise indicated. Promotional offers are only valid for online orders during the period of validity of the offer and are conditioned to the available stocks.

The products offered on the website are available. However, because of seasonality or difficulty in supplying some raw materials, there are items that may suffer specific supply problems. In these cases, the client will be advised of the non-availability of the product, offering him the possibility of changing it by one of similar characteristics and offering him in any case the possibility of canceling the order of the aforementioned article or of the order in his Integrity.

Payment

The payment of orders made on the WEB is made exclusively in euros. The OKELA offers the user the following payment methods:

  • With a bank card(visa, Visa Electron, Mastercard and Maestro), 
  • Paypal

Payment by bank card is totally safe. The entire transaction is encrypted via a bank validation server using the SSL encryption Protocol (encryption technology whose acronym comes from its name “Secure Socket Layer”). The purchases you make by paying online are totally safe.

By making payment through secure payment gateway, the system will automatically verify that the credit card is activated for secure e-commerce. It will then connect to the issuing bank, which requests authentication and authorization of the operation.

Returns

Due to the nature of the merchandise, prepared and vacuum packed food, the return of open products will not be accepted.  No returns are accepted when dealing with fresh or perishable products so once the firm order is not allowed return.

Modification of the CGV

Taking into account the possible developments of the WEB, the OKELA reserves the right to adapt or modify at any time the present general conditions of sale. The new general conditions of sale will be accessible by the client through the web and will be applied only in sales after the modification.

Responsibility

The products offered comply with the Spanish legislation in force. OKELA not be responsible for the lack of delivery of the order due to the lack of availability of products, causes of force majeure, accidental case, strikes either of the entity itself, sectoral or general or those promoted by workers of the postal services and Transport and/or communications.

Hypertext links can be forwarded to other websites. OKELA declines all responsibility if the contents of the same contravene the laws and regulations in force.

Likewise, OKELA recalls that any creation of hypertext link to the host page of this website or any other page of this website is subject to the express agreement, prior and written by the OKELA.

Applicable law and jurisdiction

The use of our web page and the contracts of purchase of products through this web page will be governed by the Spanish legislation. Any controversy arising out of or in connection with the use of the website or with such contracts shall be subject to the non-exclusive jurisdiction of the Spanish courts and tribunals. If you are hiring as a consumer, nothing in this clause will affect the rights that as such is recognized by the legislation in force.

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